PurpleSquare Hire

Service

Fleet Accident Management & Replacement Vehicles

PurpleSquare Hire provides fleet operators with fast replacement vehicles when accidents happen. From cars and vans to specialist taxis and commercial vehicles, we keep your fleet moving with nationwide coverage and a single point of contact.

Fleet accident management explained

Fleet accident management is the end-to-end handling of vehicle incidents on behalf of the fleet operator - FNOL capture, repair coordination, replacement vehicles, and claims recovery. Done well, it minimises downtime, protects driver productivity, and keeps your insurer relationship healthy.

What happens when one of your vehicles is in an accident

  1. Driver or transport manager calls us - one number, day or night during cover hours.
  2. We capture the FNOL and triage the incident.
  3. A like-for-like replacement is dispatched to keep the route running.
  4. We coordinate repair, recovery, and claim - and keep you updated.

Why outsource fleet accident management?

  • One named handler instead of juggling brokers, repairers, and hire desks.
  • Faster vehicle off-road (VOR) recovery - every day matters.
  • Specialist fleet access - including vans and trucks.
  • Lower admin load on your transport team.

Fleet range

Standard cars, commercial vehicles, licensed taxis, and EV/hybrid options. If you operate a mixed fleet, we’ll match the replacement to the role.

Frequently asked questions

How does fleet accident management work?

We act as your single point of contact for any vehicle incident - capturing FNOL, providing replacement vehicles, coordinating repairs, and recovering uninsured losses where applicable.

How quickly can you deliver a replacement?

Most replacement vehicles are delivered same day or next working day nationwide, depending on vehicle class and location.

Do you cover commercial vehicles?

Yes. We supply vans, light commercials, and larger commercial vehicles. Specify the role and we will match the replacement.

Do you handle the full claims process?

Yes. We manage the claim end to end and recover uninsured losses where liability is clear, keeping you updated throughout.

What does it cost?

Pricing depends on vehicle class, expected volume, and service level. Call us on 01606 662300 for a tailored quote - there is no obligation.

Can you support a national fleet?

Yes. Our logistics network covers the country, with a dedicated logistics manager coordinating deliveries and collections.

Ready to talk?

Speak to a real person - not a call queue. Dedicated handler assigned the moment you call.

01606 662300 claims@psqhire.co.ukOr send an enquiry