4.5 Million Drivers Borrowed a Car Without Checking the Cover. Here's What Happens If They Crash It.
A borrowed car and an assumption about insurance are a bad combination. Here is what actually happens to your claim.
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Insights & Updates
Practical writing on credit hire, replacement vehicles, fleet management, and accident claims - from the team at PurpleSquare Hire.
What Like-for-Like Actually Means When Your Car Is Electric
A van manufacturer has just committed to a matching-brand electric replacement within two days, delivered at 80% charge. That sets an expectation. Here is what you should actually expect after a non-fault accident, which is a different situation with different rules.
Read articleRobotaxis Got Their London Licences. There Is Still a Driver in Every One.
TfL has licensed the first self-driving cars to carry Uber passengers in London. Every one of them still has a trained, TfL-licensed driver sitting in it, and that detail matters more than the headlines suggest. Here is what has actually been approved, and what it means if you drive for a living.
Read articleWhy Your Repair Is Taking Longer Than It Used To
Your car is in the bodyshop and nobody will give you a firm date. Here is what has actually changed about repairing a modern car, and what it means for the replacement vehicle you are driving in the meantime.
Read articleAI-Faked Photos Are Coming Through Claims. Here Is What Your Provider Actually Checks.
Aviva has publicly reported record levels of AI-generated fraud reaching claims desks in 2026. Honest claimants are starting to ask what that means for them. Here is what we check on every claim, why we ask for so much detail up front, and what you can do to make sure your honest claim moves quickly.
Read articleWhat Happens in the First Hour After a Non-Fault Accident
A clear, step-by-step guide to the first hour after a non-fault car accident: what to do at the scene, what to say, and how to get a replacement vehicle.
Read articleWolverhampton Plates Explained: What Cross-Border Taxi Licensing Means for UK Drivers
Why so many private hire vehicles across the UK carry Wolverhampton, Rossendale or Sefton plates. The law behind it, what the 2022 Safeguarding Act changed, and what it means for drivers after a non-fault accident.
Read articleWhy We Rebuilt Our Site with AEO Baked In
Most businesses build a website to rank on Google. We built ours for a different question: what happens when a customer asks ChatGPT or Perplexity instead?
Read articleWhat Insurers Should Ask Before Approving a Credit Hire Claim
A short checklist for insurer claims teams: the questions that separate a clean, recoverable credit hire claim from one that will fight you at assessment.
Read articleCredit Hire vs. Courtesy Car: What's the Difference?
They sound similar. They're not. Here's what each one actually is, who pays, and which one leaves you with a vehicle that matches your own.
Read articleOff The Road, Off The Meter: What Taxi and PHV Drivers Should Do in the First Hour After a Non-Fault Crash
A driver-first, step-by-step guide for hackney and private hire drivers in the first 60 minutes after a non-fault accident. How to protect your claim, get a plated like-for-like replacement, and keep earning.
Read articleWhat Insurance Partners Should Look for in a Credit Hire Provider
Speed, transparency, GTA discipline. The traits that separate the good credit hire providers from the rest.
Read articleThe Rise of Electric Vehicles in Credit Hire
EV adoption is changing what 'like-for-like' means. Here's what credit hire providers and insurers need to know.
Read articleWhy Fleet Operators Need an Accident Management Partner
What good looks like when you outsource fleet accident management, and the red flags to avoid.
Read articleWhat to Do After a Non-Fault Accident: A Step-by-Step Guide
A clear, calm walkthrough of the first hour after a crash. What to capture, who to call, and how to protect your right to a replacement vehicle.
Read articleYour Rights to a Replacement Vehicle After an Accident
Like-for-like, reasonable period, mitigation. Your rights explained in language you can use.
Read articleHow Credit Hire Works: A Plain English Guide
No jargon. What credit hire actually is, why it exists, and what you should expect from a good provider.
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