Director
Alan Brown
20+ years in credit hire and motor claims
Alan has spent more than two decades inside credit hire and motor claims, working across claimant operations, insurer panels, and accident management. He writes about how credit hire actually works in practice, and what good service looks like from both sides of the desk.
Posts by Alan
- Industry Insight
Why We Rebuilt Our Site with AEO Baked In
Most businesses build a website to rank on Google. We built ours for a different question: what happens when a customer asks ChatGPT or Perplexity instead?
- Advice
Credit Hire vs. Courtesy Car: What's the Difference?
They sound similar. They're not. Here's what each one actually is, who pays, and which one leaves you with a vehicle that matches your own.
- Advice
What to Do After a Non-Fault Accident: A Step-by-Step Guide
A clear, calm walkthrough of the first hour after a crash. What to capture, who to call, and how to protect your right to a replacement vehicle.
- Advice
How Credit Hire Works: A Plain English Guide
No jargon. What credit hire actually is, why it exists, and what you should expect from a good provider.
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