Legal

Privacy Policy

How we collect, use, and protect personal data when you use our services or contact us.

PurpleSquare Hire Ltd ("we", "us", "our") is the data controller for personal information collected through this website and during the provision of our credit hire, direct hire, and accident management services. We are registered with the Information Commissioner's Office (ICO) under registration number ZB688661. We process personal data in accordance with the UK GDPR and the Data Protection Act 2018.

What we collect

  • Contact details (name, address, phone, email).
  • Vehicle and incident details required to provide a replacement vehicle and progress a claim.
  • Insurance and policy information.
  • Website usage data (IP address, browser, pages visited) via essential analytics.

How we use it

  • To provide replacement vehicles and manage your claim.
  • To communicate with you, your insurer, and third parties involved in the claim.
  • To meet legal, regulatory, and contractual obligations.

Sharing

We share data only with parties necessary to deliver our service - including insurers, solicitors, repairers, and recovery agents - and only to the extent required.

Your rights

You have the right to access, correct, or request deletion of your personal data, and to lodge a complaint with the Information Commissioner's Office (ICO).

Contact

To exercise any of your rights or request more information, contact us on 01606 662300 or via our contact page.

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